Last updated as of: January 31, 2023
Thank you for visiting MetaJuice US, Inc. and its affiliates’ (collectively, “MetaJuice”, “we”, “us”, “our”) website located at www.metajuice.com (“Site”). This Privacy Notice covers our Site.
In order to provide the Site, we collect and process personal information. This Privacy Notice governs how MetaJuice may collect, use, store and disclose personal information that we obtain through or in connection with the use of our Site and other interactions (e.g., signing up for our newsletter) that you may have with MetaJuice.
We recommend that you read this Privacy Notice carefully as it provides important information about how we handle your personal information. It also tells you about your rights under the law.
You may print a copy of this Privacy Notice by clicking here. If you have a disability, you may access this Privacy Notice in an alternative format by contacting us at privacy@metajuice.com.
IF YOU ARE CALIFORNIA RESIDENT: If you are a resident of California, this entire Privacy Notice applies to you. However, please see the section titled “Additional Information for California Residents” below, which will inform you in detail about our information collection practices and your specific rights.
IF YOU ARE AN INDIVIDUAL LOCATED IN THE EEA OR THE U.K.: If you are located in the European Economic Area (“EEA”) or the United Kingdom (“U.K.”), this entire Privacy Notice applies to you. However, please see the Section titled “Additional Information for Individuals in the European Economic Area and the U.K.” below, which will inform you in detail about our legal bases for processing and which rights you have in connection with our processing of your personal data.
IF YOU ARE A RESIDENT OF NEVADA: If you are a resident of Nevada, this entire Privacy Notice applies to you. However, please see the Section titled “Notice for Nevada Consumers” below, which will also apply to you.
If you have any questions or concerns regarding this Privacy Notice and/or our data practices, or if you would like to exercise your rights, do not hesitate to contact us at privacy@metajuice.com.
If you use our Site, except as may be stated in this Privacy Notice, the data controller of your information is MetaJuice with the following contact information:
901 Marshall Street, Suite 200
Redwood City, California 94063
MetaJuice may update this Privacy Notice from time to time, at our sole discretion. If we do so, we will post an updated Privacy Notice within the Site along with a change notice. Changes, modifications, additions, or deletions will be effective immediately upon their posting to the Site unless otherwise stated in the change notice. If we make material or significant changes, we may also send registered users a notice that this Privacy Notice has been changed. We encourage you to review this Privacy Notice regularly for any changes. Your continued use of the Site and/or your continued provision of personal information to us after the posting of such notice will be deemed an acceptance of any changes and subject to the terms of the then-current Privacy Notice.
Our Site is not intended for children under the age of 13. MetaJuice does not target the Site to children under 13 and does not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not use the Site and do not give us any information about yourself.
If you are between the ages of 13 and 16 and reside in the EEA, we will obtain your or your parent’s or guardian’s verifiable consent to collect personal information, to the extent and as required by applicable law.
Depending on who you are and why you are using our Site, we collect different types of information.
“Personal information” – or “personal data” as also used interchangeably throughout this Privacy Notice – means any information about an individual from which that person may be identified. For example, it may include your name and email address. It does not include data from which the identity of an individual has been definitively removed, along with any identifiers connected to such individual, also referred to as deidentified or anonymized information.
When you visit or use our Site, we collect personal information directly from you when you provide it to us.
Email Communications
To sign up for our newsletter, we will collect your name and email address. When you sign up for our newsletter, you may choose to opt in to receiving MetaJuice marketing email. In addition, we may send you email updates regarding our Site and our and our affiliates’ services from time to time. If you communicate with us via email, we will process the content of the communication in order to respond to your inquiry.
If you do not wish to receive certain types of email communications, you may click here or opt-out by following the instructions in each email. You may not opt out of certain communications, such as those that update you about our terms or Privacy Notice changes.
We, or our authorized partners, collect and process personal information in order to:
For California residents, please visit this Section for more information on specific purposes of collection for each category of personal information collected in the past 12 months.
For individuals located in the EEA or the U.K., please visit this Section for more information on our legal bases for processing.
Access and Correction of Your Personal Data
If and as permitted by applicable laws, you can request more information about the personal information we hold about you. If you believe that any personal information we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data.
Direct Marketing
MetaJuice enables you to manage your marketing preferences by clicking on a link contained in each electronic communication to you. You can also use your preference settings to inform us of how you would like to receive marketing communications. Updates to your privacy preference information will be submitted once you have confirmed your changes.
You can also opt out of further direct marketing emails by clicking on the link at the end of each email message that you receive from us.
We disclose your personal information under certain circumstances, such as to our service providers or in the event of a business transfer, as further described below.
Service Providers
MetaJuice may share users’ information with our third party agents, contractors, or service providers who are hired to perform services on MetaJuice’s behalf to assist with certain business purposes. These providers may operate or support certain functions of the Site. Below is a list of categories of service providers that we may use to perform these functions (subject to change):
Service providers process your personal information for the specific purpose of providing their services to us (and in accordance with our instructions).
Business Transfers
As we continue to grow, we may purchase websites, applications, subsidiaries, or other businesses or business units. Alternatively, we may sell businesses or business units, merge with other entities, obtain financing, and/or sell assets or stock, in some cases, as part of a reorganization or liquidation in bankruptcy. In order to evaluate and/or as part of these transactions, we may transfer your personal information to a successor entity upon a merger, consolidation, or other corporate reorganization in which MetaJuice participates, to investors and/or to a purchaser or acquirer of all or a portion of MetaJuice’s assets, bankruptcy included.
Affiliates
We may disclose your personal information to our corporate affiliates within our corporate family to assist us with our business operations. Together with our affiliates, we are the “business” for purposes of the CCPA.
Anonymized Information
We may disclose anonymized, aggregated, automatically-collected, or otherwise non-personal information with third parties for various purposes, including (i) compliance with reporting obligations; (ii) business or marketing purposes; (iii) assistance for us and other parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Site. We do not share personal information about you in this case.
Legal Obligations and Security
MetaJuice may preserve or disclose your personal information in limited circumstances (other than as set forth in this Privacy Notice), including: (i) with your consent; (ii) when we have a good faith belief it is required by law, such as pursuant to a valid subpoena, warrant, or other judicial or administrative order (as further explained below); (iii) to protect the safety of any person; (iv) to protect the safety or security of our Site or to prevent spam, abuse, or other malicious activity of actors with respect to the Site; or (v) to protect our rights or property or the rights or property of those who use the Site.
If we are required to disclose personal information by law, such as pursuant to a subpoena, warrant, or other judicial or administrative order, our policy is to respond to requests that are properly issued by law enforcement within the United States or via mutual legal assistance mechanism (such as a treaty). However, if we receive information that provides us with a good faith belief that there is an exigent emergency involving the danger of death or serious physical injury to a person, we may provide information to law enforcement trying to prevent or mitigate the danger (if we have it), which will be determined on a case-by-case basis.
MetaJuice maintains an online presence on social media platforms (“Social Media Platforms”) such as Twitter, to provide information about our Site and communicate with users and/or visitors to those pages or accounts. When you interact or post to our account, we process your personal information.
MetaJuice does not track individuals across multiple platforms and does not respond to “Do Not Track” signals. To learn more, visit www.allaboutdnt.com.
No method of transmission over the Internet (or method of electronic storage) is 100% secure, however we take steps that are reasonably necessary to securely provide our Site. We have put in place reasonably appropriate security measures designed to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. We limit access to personal data only to those employees, agents and contractors who have a business need-to-know.
We also have procedures in place to deal with any suspected data security breach. If required, we will notify you and any applicable regulator of a suspected data security breach. We also require those parties to whom we transfer your personal information to provide acceptable standards of security.
The Site is hosted and operated in the United States (“U.S.”) through MetaJuice, its affiliates, and its service providers. Laws in the U.S. may differ from the laws where you reside and may be less protective than the laws of your country or region, such as the GDPR.
By using the Site, you consent and acknowledge that any personal data about you, regardless of whether provided by you or obtained from a third party, is being provided to MetaJuice in the U.S. and will be hosted on the U.S. services by MetaJuice and/or its service providers, and you authorize MetaJuice and/or its service providers to transfer, store and process your information to and in the U.S. and possibly other countries.
Although by using our Site you automatically send your personal data to the U.S., which is not deemed an “adequate” jurisdiction by the European Union for data transfers, we adhere to the Standard Contractual Clauses and require parties to whom we disclose your information to adhere to the Standard Contractual Clauses to the extent not located in the EEA.
If you have any questions regarding this Privacy Notice please contact MetaJuice by submitting a case here and selecting “Privacy and Safety” as a case category or via mail at:
MetaJuice Privacy
901 Marshall Street, Suite 200, Redwood City, California 94063
privacy@metajuice.com
We do not sell your personal information within the scope of, and according to the defined meaning of a “sale” under, NRS 603A.
Categories of Recipients of Personal Data
The categories of recipients of Personal Data with whom we may share your personal data are listed in Disclosure of Your Personal Information above.
Purpose of the Processing and Legal Bases
MetaJuice processes your personal information for a number of different purposes. Some are essential for us to provide the Site you use or to fulfill our legal obligations, some help us run the Site efficiently and effectively, and some enable us to provide you with more relevant and personalized offers and information. In all cases we must have a reason and a legal ground for processing your personal information. Some of the most common legal grounds we rely on are briefly explained below.
The following breakdown illustrates in more detail how the above legal bases for processing apply to our primary purposes for processing different types of personal data. Please note that, with respect to legal bases, we only rely on one basis for each specific processing activity, but for purposes of this following breakdown, we may list more than one, which will then depend on the specific type of processing and circumstances. We have broken each processing activity by legal bases and categories of personal data processed:
Ensure that our Site is operational and optimized for user experience [Legal Basis: Legitimate Interests or Performance of a Contract, depending on the specific use] [Personal Data: name, email]
How Long Do We Keep Your Personal Data?
We use the following criteria to determine our retention periods: the amount, nature and sensitivity of your information, the reasons for which we collect and process your personal data, the length of time we have an ongoing relationship with you and provide you with access to our Site, and applicable legal requirements. We will retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax, or accounting requirements), when we are unable to reasonably verify your identity, or as may otherwise be required under GDPR. Additionally, we cannot delete information when it is needed for the establishment, exercise, or defense of legal claims (also known as a “litigation hold”). In this case, the information must be retained as long as needed for exercising respective potential legal claims.
When we have no ongoing business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible. If you have questions about, or need further information concerning, our data retention periods, please send an email at privacy@metajuice.com.
Staying in Control of Your Information: Your Rights
If you are in the EEA or the U.K., you have certain rights in relation to your personal data, including those set forth below. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, if an exception applies, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need you to provide us with additional information, which may include personal data, if necessary to verify your identity and the nature of your request.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights) unless your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request under those circumstances.
We will respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated as required by law.
In addition, if you no longer wish to receive our marketing/promotional information, we remind you that you may withdraw your consent to direct marketing at any time directly from the unsubscribe link included in each electronic marketing message we send to you. If you do so, we will promptly update our databases, and will take all reasonable steps to meet your request at the earliest possible opportunity, but we may continue to contact you to the extent necessary for the purposes of providing our Site.
Finally, you have the right to make a complaint at any time to the supervisory authority for data protection issues in your country of residence. A list of Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en. We would, however, appreciate the chance to address your concerns before you approach the supervisory authority, so please contact us directly first.
Contacting our Representative in the EEA or the U.K.
This Privacy Notice for California Residents (“CCPA Notice”) supplements the information contained in the Privacy Notice and applies solely to all visitors, users, and others who reside in the State of California (“Consumers”). We have created this CCPA Notice in order to comply with the California Consumer Privacy Act of 2018 (“CCPA”).
Please note that this CCPA Notice does not apply to employees and job applicants.
Categories of Information We Collect
MetaJuice’s Site collects personal information as that term is defined in CCPA. Within the last twelve (12) months, MetaJuice has collected the following categories of personal information from or about Consumers (note that the lettered categories are according to lettering in the CCPA):
Personal information does not include:
As explained in more detail above, MetaJuice obtains the categories of personal information listed above from the following categories of sources:
We may use, or disclose the personal information we collect for one or more of the following business purposes:
Disclosures of Personal Information
As explained in more detail above, we share your personal information with service providers and contractors who assist us in providing our Site and with our business.
In the preceding 12 months, MetaJuice has disclosed the following categories of personal information for a business purpose:
We disclose your personal information for a business purpose to the following categories of service providers or contractors:
MetaJuice does not sell or share your personal information (each as defined under the CCPA and the California Privacy Rights Act) and therefore does not provide any mechanism to opt out of such activity.
Your Rights and Choices
The CCPA provides Consumers with specific rights regarding their Personal Information, provided that we are able to verify their identities as explained below . This Section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that MetaJuice disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive your request and verify your identity (see Exercising Access, Data Portability, and Deletion Rights) , we will disclose such information to you.
Deletion Request Rights
You have the right to request that MetaJuice delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request and verify your identity (see Exercising Access, Data Portability, and Deletion Rights) , we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) for certain reasons as permitted and set forth in the CCPA.
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable Consumer request related to your personal information. You may also make a verifiable Consumer request on behalf of your minor child.
An authorized agent is a natural person or a business entity registered with the Secretary of State that a Consumer has authorized to act on his or her behalf. When a Consumer uses an authorized agent to submit a request to know or a request to delete, MetaJuice may require that the Consumer provide the authorized agent written permission to do so and verify his or her own identity directly with MetaJuice, unless the Consumer has provided the authorized agent with a valid power of attorney. MetaJuice may deny a request from an agent that does not submit proof that he or she has been authorized by the Consumer to act on his or her behalf.
To exercise the access, data portability, and deletion rights described above, please submit a verifiable Consumer request to us by emailing privacy@metajuice.com.
You may only make a verifiable Consumer request for access or data portability twice within a 12-month period. The verifiable Consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable Consumer request does not require you to create an account with us. Please note that the methods for verification are set forth in the CCPA, which also requires us to consider a number of factors, such as the type, sensitivity, and value of the personal information or the risk of harm posed by unauthorized access or deletion, on a case-by-case basis.
We will only use personal information provided in a verifiable Consumer request to verify the requestor’s identity or authority to make the request.
Response Timing
We endeavor to respond to a verifiable Consumer request within the timeframes set forth in the CCPA.
Any disclosures we provide will only cover the 12-month period preceding our receipt of the verifiable Consumer’s request. If applicable, in our response, we will also explain the reasons we cannot comply with a request. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable Consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you in a manner prohibited by the CCPA because you exercise your CCPA rights. Please note that to sign up for our newsletter, we do require the collection of your personal information. While you may request to delete your personal information under CCPA, such deletions may affect MetaJuice’s ability to offer services.
If you have any questions regarding this CCPA Notice, please contact MetaJuice via mail at:
MetaJuice Privacy
901 Marshall Street, Suite 200, Redwood City, California 94063
privacy@metajuice.com